• Kirk Hartley

The Latest Example of Idiocy and Failure at Lexis/Nexis Advantage

For several years, it’s been my experience and opinion that idiocy and failure has been rampant within the technology and management functions of Lexis/Nexis, including its “Advantage” program.  A new example is shown below. It is a screen shot of the useless error message that shows up when I try to sign in from my laptop, using the proper name and password.

Like tens of millions of others, I’m very, very tired of wasting my time on dealing with failures created by miserably executed technology. Failure is not ok, for consumers and buyers. Compare https://www.theguardian.com/technology/2018/aug/21/the-undertakers-of-silicon-valley-how-failure-became-big-business

Useless error message from Lexis Advantage


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About Kirk

Since becoming a lawyer in 1983, Kirk’s over 30 years of practice have focused on advising a wide range of corporations, associations, and individuals (as both plaintiffs and defendants) on both tort and commercial law issues centered around “mass torts.”

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