• Kirk Hartley

Reputation Risks – Chicago Centric Airlines are Getting Worse, Not Better

New data indicates worsening in the rankings and performance of Chicago centric airlines. Some of the outcomes probably arise from the snowy winter, but that does not account for other foibles and follies, such as lousy computer systems. Reputations are easy to lose in this age of growing numbers of reports on metrics, and rapid and wide-spread distribution of information

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