Great Revenge for Poor Service
Here is a link to Pat Lamb’s post about an airline customer exacting great revenge for the absence of good service. Great service is the focus for Pat ‘s blog, and also is the focus for Pat and the other great lawyers at Valorem Group.
Disclosure: Pat and I grew up together as lawyers and were partners for many, many years. Ultimately, the timing of life events caused him to make a move I could not join.